Shipping policy

Who ships your order
Every product on Holdure is shipped directly by the seller named on its product page: either the brand itself or a retailer that stocks it. If your order includes items from more than one seller, they ship separately and may arrive on different days.

Where we ship
We ship to addresses in the United States. We currently do not ship to Alabama or Mississippi, where state law restricts the sale of some adult products. Orders are sold only to adults who are 18 or older, or the age of majority where they live.

Shipping rates and processing
Shipping rates are calculated at checkout based on your address and the items in your cart. Each seller processes and ships its own items, so processing times can differ from one seller to another.

Tracking
When a seller ships your items, you receive a shipping confirmation email. It includes a tracking number when the seller provides one.

Packaging
Each seller chooses its own packaging. If discreet packaging is important to you, contact us before you order and we will tell you what we know about that seller's packaging.

Delivery issues
If your order arrives damaged or does not arrive when expected, contact us at support@holdure.com and we will work with the seller to resolve it.